"It is true that I’ve yet to fire an agent, but by no means does that mean that I haven’t had agents not perform to expectations. The reason for my agent retention is two-fold: First is the hiring process; there are specific criteria that I hold myself to when it comes to the hiring process. Secondly, every agent that I hire I truly believe that they have the mindset for success, but are lacking the tools for success. It is my job to provide those tools to them. I try to have a dynamic training approach; I take the time to sit with an agent and try to figure out the best way to get them to perform better. I don’t consider my model exceptional, but I do believe in some counts I have been very blessed with the hires that I have made so far."
- Dan Lee
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